Frequently Asked Questions - Third Degree Glass Factory
5200 DELMAR BOULEVARD
ST. LOUIS, MO 63108
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Am I required to use one of your preferred caterers?

We strongly recommend for you to use one of our preferred caterers. All non-preferred caterers must be licensed, complete a walk-through with our kitchen, and sign a contract. An additional fee is charged for this process.

View our Preferred Vendor list
Can I substitute an item in the Beverage Package?

Absolutely. Substitutions require that the client pays for the cost of the product plus an additional administrative fee.

Check out our Beverage Packages
Will the bar open earlier than the event hours if my guests are early?

The bar will open at the confirmed time on your event contract.

How does the Consumption Bar work?

Choose a monetary cap amount (before or after gratuity) and leave a credit card number with your coordinator. Beverages will be tallied, and your card charged at the end of the night. If you are nearing your cap before event close, the manager will speak to your onsite contact. You can choose to extend the cap or shut down the bar.

Can I add a satellite bar on the patio or elsewhere in the venue?

Absolutely! This entails additional charges.

Can we close the bar at anytime during our event?

Sorry, no. We require the bar to be open from the start of an event to at least one hour before the end.

Can I bring in my own alcohol?

We require all alcohol to be sourced through TDGF. For any alcohol we are unable to source, you may source yourself with a corkage fee. Any coolers or off-site beverages must be sourced with your event manager.

Am I required to purchase a bar package?

Saturday evenings and certain holiday weekends have a minimum bar package purchase of Beer, Wine & Soda at four hours. Other days of the week allow for more flexibility in bar package selections and require a minimum of two hours.

Am I required to pay for a bar package for children?

Anyone between the ages of 6-20 requires a non-alcoholic package. There are no beverage fees for children 5 years old and under, but please make sure to include them in your confirmed headcount.

How many parking spaces are in the main parking lot?

There are a total of 40 parking spaces in the main parking lot, and a combined estimated +160 parking spaces between the four parking lots.

View a parking map
Is there handicap accessible parking?

Yes! We have 2 handicap spaces available in our main parking lot, along with 4 more between our other lots.

What will the parking lot attendant service provide?

Parking lot attendants arrive one hour prior to the event and place parking signs to direct your guests. They make rounds between our parking lots every 15 minutes. They are provided with a golf cart, which can be used if needed in assisting guests to and from their vehicles. They are not a valet or security service.

Do you have valet or security services?

TDGF does not provide these services. All services are required to be sourced, confirmed and organized by the client.

What time can my vendors arrive?

Our Gallery is open to the public from 10:00 am - 5:00 pm Tuesday through Saturday. Vendors are welcome anytime during our open hours, and should be confirmed by you and with your coordinator. For events outside of open hours, vendor arrival is handled on a case-by-case basis.

Check out a list of preferred vendors
What if my load in will take more time than the allotted "set up" time?

When availability allows, you may rent the space the evening before your event, or prior to our open hours. Additional fees will be assessed for this.

Who sets up and wraps up rentals serviced through TDGF?

Whoever provides the rental/service will handle set up and wrap up.

Who sets up and wraps up rentals that I have secured myself?

Either yourself and/or the vendor providing the rental or service will be fully responsible for handling the set up and wrap up, along with coordination for arrival/removal times through your TDGF event coordinator.

How much time do I have to wrap up after the event?

We allot for 1 hour of wrap up at the end of the scheduled event. Let your coordinator know if you anticipate needing more time. Charges will be applied to the contract if wrap up is to exceed 1.5 hours. The deposit will be retained if wrap up exceeds the allotted time without confirmation through your event coordinator.

Will anyone else have access to the venue during my event?

Currently, business hours are Tuesday-Saturday 10:00 am-5:00 pm. Any East Gallery rental that is held during business hours is not a private event. Ask about our Conference Room for a private daytime rental. Artists have access to the Glass Studios any hour of the day, through the Studio entrance. All artists have been asked to remain in the studios during private events after business hours.

When can I view the space? Will I be able to meet with someone about rentals?

You are welcome to visit TDGF any time during business hours. (Tuesday-Saturday 10:00 am-5:00 pm.) Private tours are by appointment only.

Schedule a tour with our event coordinator
Can a proposal hold a date until I confirm?

The only way to guarantee your date is to confirm the contract and submit payment. We would like to offer a first right of refusal, but that is not a guarantee.

What is the cancelation policy?

Once an event has been confirmed (initial payment received and contract approved) there will be no refunds for a cancelled date. We are happy to transfer these paid funds to a rescheduled event, within one year of the original event date. A rescheduling fee of 25% of the original contract total will be added to all events that reschedule within 30 days of the event. All demonstrations and experiences will be charged in full for any event cancellation within 30 days of the event date.

View our Rental Terms
How do I schedule my rehearsal?

Speak to your coordinator about scheduling your rehearsal. All rehearsal times are subject to venue availability.

Can I have my ceremony at TDGF without a reception?

Typically a 4 hour venue rental is necessary with your reservation, however we are happy to accommodate this dependent upon availability.

Are we required to wear masks during the event?

Yes. We ask that everyone wears a face mask while in attendance, except for when consuming food and beverages. We allow the wedding couple to refrain from wearing face masks during the ceremony and first dances, at their own discretion.

Check out our safety protocols
Can I have a dance floor?

Yes, but in order to adhere to the Public Health Department recommendations, please advise your guests to dance within their immediate family circles and retain a 6' distance from other guests. We also have a beautiful outdoor private patio that makes a great dancefloor. Talk with your event coordinator about your options.

What is the Health Check-In Form and are we required to submit it?

In order to adhere to health department guidelines, this is a requirement. There will also be paper forms as well, for those who are not able to access the digital form. This form is how we will be able to help alert your guests in the case of any contact tracing. We will require a temperature scan upon arrival, which will be your responsibility to staff with your on-site-contact or hired staff through a contracted company.

View our Guest & Vendor Health Check-In Form

Events Blog

Check out our up-to-date events blog for inspiration and ideas!

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Alison Briley

Events Coordinator
314.396.2827 alison@stlglass.com
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